Resume-Now | Meet Our Team of Experts

Our Mission

Since 2005, Resume Now’s mission has been to empower all job seekers to create a resume they’re confident in by offering a personalized and simple resume-building experience. To help, we’ve created simple-to-use builders that allow you to craft a professional resume, CV or cover letter in a matter of minutes.

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Job Seekers Trust Our Resume Builder

Resume Now’s Resume Builder makes creating a professional resume easy. We offer free tools to make it simple to learn how to write standout application materials, including a library of resume, CV and cover letter examples, a wide selection of templates and expert writing tips to help you craft a resume that will help you get noticed. Join the 2.2 million users who create application materials using Resume Now every month to land their next big opportunity 2x faster. *

Our Commitment to the Highest Editorial Standards

We’ve also created a comprehensive library of articles offering actionable advice from industry experts on navigating the often confusing job search process. These articles are free to all job seekers and subject to Resume Now’s rigorous editorial process.

See What People Say About Our Resumes and Cover Letters

The Team

Heather O'Neill, CPRW

Career Advice Expert

Heather is Resume Now’s senior content strategist. A Certified Professional Resume Writer (CPRW) and a member of the Professional Association of Résumé Writers & Career Coaches, she earned an MFA in Writing from California College of the Arts.

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Don Sjoerdsma, CPRW

Career Advice Expert

Don is Resume Now’s senior writer. He is a Certified Professional Resume Writer (CPRW) and a member of the Professional Association of Résumé Writers & Career Coaches. He earned an MS in Journalism from Northwestern University.

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Hailey Brophy

Career Advice Expert

Hailey is the content writer for Resume Now. An experienced writer with a diverse career in digital publication, she is passionate about using her unique skills and experiences to help job seekers succeed. Hailey holds a degree in History from the University of California, Berkeley.

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Karla Vilmenay-Alvarado

Senior Content Associate

Karla is the senior content associate for Resume Now. She is an expert in resume creation whose talent assists job seekers in realizing their career aspirations through the creation of compelling resumes, CVs and cover letters.

Leisha Guzman Torres

Content Editor

Leisha is the content editor for Resume Now who works to make our content shine. She holds a BA in Creative Writing and an MA in Linguistics, plus she’s an active member of ACES: The Society for Editing.

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Diego Torres

Visual Designer

Diego Torres is a visual designer for Resume Now. He collaborates closely with the marketing, SEO and content teams to create user-friendly and engaging designs, ensuring the success of the platform.

Reynaldo Malavé

Marketing Specialist

Reynaldo is a marketing specialist who is dedicated to providing a friendlier user experience for people during their job search journey. He is part of a cross-functional team of designers, product managers, content writers and engineers who work together to create content.

Sharon Pan

Visual Designer

Sharon is a visual designer with over five years of experience in graphic, brand and user-interface design. She holds a BA from the University of California, Berkeley in Art Practice and Media Studies.

Jon Larson

Sr. SEO Manager

Jon is Resume Now’s Sr. SEO Manager with over 12 years of experience working in SEO, SEM and marketing strategy across agencies, freelance and in-house roles. He is driven to support job seekers achieve their goals in landing dream jobs.

Sarah McCafferty

Sr. Technical Marketing Manager

Sarah is the Sr. Technical Marketing lead for Resume Now, with over 20 years of experience in digital product design and Agile product management. She has led various responsive web and native app projects in e-commerce, B2C and B2B and is well-versed in Agile, Scrum and Kanban. Sarah works closely with our U.S. and global teams to ensure job-seekers attain an interview-winning resume.

Conor McMahon

Career Advice Expert

Conor is a writer for Resume Now and a Certified Professional Resume Writer (CPRW). He has over five years of professional writing experience and professional development training. He’s written on career development topics ranging from resume best practices to employer/employee communication.

Keith Spencer, CPRW

Career Expert

Keith is a Career Expert and content contributor for Resume Now. He is a Certified Professional Resume Writer (CPRW) with over a decade of experience in the career development field. Keith also holds a Master’s of Education from Cabrini University.