Best Resume Format for Retail in 2024 + Examples

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Table of contents

Three Resume Formats for Retail
Chronological Resume Format for Retail
Functional Resume Format for Retail
Combination Resume Format for Retail
How to Choose a Resume Format
Key Takeaways
Questions for Your Job Search

The retail industry provides a wide range of job opportunities for people with all kinds of backgrounds. From merchandising to inventory management, you'd be surprised what you could do in retail.

This means that when you apply for jobs, you need to be mindful of what type of resume format you choose. The best resume format for retail will highlight your qualifications so hiring managers know you are the right person for the job in seconds.

How do you know what is the best retail resume format for you? We'll show you.

In this guide, we'll explain:

The three resume formats for retail.
When it's best to use each format.
Examples of resume formats for retail jobs.
How to choose a resume format.

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Three Resume Formats for Retail

The three formats to consider when writing your resume are:

There are advantages and disadvantages to each one because each has a different area of focus. However, they all include the five essential sections of a resume, which are:

Contact Information
Summary
Skills
Work experience
Education

Let's explore how each one uses this information to highlight certain features of your qualifications.

Chronological Resume Format for Retail

Resume example experienced store manager

Use this template

Due to its emphasis on professional experience, the chronological resume format will be the top choice for most retail workers. If you have multiple years of experience working in retail and a steady employment record, this format will effectively showcase your strengths.

A chronological resume lists your work experience in reverse-chronological order, starting with your current or most recent role. This structure allows you to highlight career growth and recent achievements, which are particularly important for retail workers with customer service, sales or leadership experience.

Here's a step-by-step guide to creating a chronological resume for retail workers:

Begin your work experience section with your latest role and work your way back.
Include your job title, employer name, employment dates and location.
Use bullet points to outline key duties and notable accomplishments for each position.
Structure each bullet to show how your responsibilities led to positive outcomes, such as "Improved store efficiency by implementing a new stock management system that reduced inventory discrepancies by 15%."
Use strong action verbs to start each bullet point and demonstrate the impact of your role.
Where possible, quantify your achievements to show your value to potential employers.
In the skills section, briefly list essential retail skills like customer service and teamwork. Also, tailor your resume by including skills mentioned in the job posting for a better chance of passing an ATS scan.

Here's an example of how a work experience entry might look on a chronological resume for retail workers:

Retail Sales Associate
Sunnydale Clothing Co. – Boston, MA
April 2020 – Sept. 2024

Assisted an average of 80+ customers daily, achieving a customer satisfaction rating of 97% based on post-transaction surveys.
Trained and mentored five new team members, increasing overall department efficiency by 18%.
Managed daily inventory and restocking, reducing out-of-stock products by 10% and boosting sales by 7%.
Exceeded monthly sales targets by 15% for three consecutive quarters through upselling techniques and product knowledge.

Pro tip

Many employers, and their applicant tracking systems (ATS), prefer the chronological format as it provides a clear picture of your work history and growth.

Functional Resume Format for Retail

Use this template

A functional resume emphasizes skills rather than work experience, making it a great option for those with no work experience or those changing careers.

Instead of arranging roles by date, a functional resume groups your skills into relevant categories for the job you're targeting. Each skill is backed by specific examples of accomplishments or responsibilities, highlighting your expertise in those areas.

This format allows retail workers to draw attention to transferable skills, downplaying a lack of experience in certain areas or roles.

In addition to skills sections, a functional resume typically includes a brief work history at the end, listing job titles, employers and employment dates without delving into as much detail as a chronological resume.

Here's an example of what the skills category section of a functional resume for retail workers might look like:

Customer service excellence

Handled customer inquiries and complaints in a busy retail environment, achieving a 95% satisfaction rate as measured by post-purchase surveys.
Assisted an average of 100 customers daily, resolving issues and processing transactions efficiently, reducing wait times by 20%.
Implemented a customer loyalty program that increased repeat customer visits by 25%.

Sales and product knowledge

Trained new team members on product features, resulting in a 15% increase in upselling.
Provided personalized product recommendations, boosting individual sales by 10% each month.
Created attractive product displays that led to a 12% rise in impulse purchases.

This resume format allows retail workers to present their most relevant skills and competencies, making it a strong choice when applying to roles that value specific expertise over job titles or dates.

Pro tip

The functional resume is especially helpful if you're applying for a job where your skills align well with the job description, even if your direct experience is limited.

Combination Resume Format for Retail

Resume example mid career sales associate

Use this template

As the name suggests, the combination resume — also known as the hybrid resume — merges elements of both the chronological and functional formats. This structure is ideal for job seekers who want to focus equally on their skills and work experience.

It's perfect for retail workers who have a solid mix of skills and experience, are returning to the workforce after a gap, or are transitioning to a retail role from another field.

A combination resume includes:

Summary of qualifications Section: Focuses on the candidate's key skills or achievements, occasionally organized into categories like customer service, sales expertise or team leadership.
Work history section: Lists job experience in reverse-chronological order, detailing roles, responsibilities and accomplishments.

Here's how that might look for a retail worker:

Summary of Qualifications

Delivered excellent customer service to an average of 75+ customers per day, boosting satisfaction scores by 20%.
Successfully trained and mentored four new hires, improving overall team productivity by 15%.
Utilized upselling and cross-selling techniques to exceed monthly sales goals by 10% for three consecutive quarters.

Work History

Retail Supervisor
Citywide Superstore – Tampa, FL
June 2020 – Present

Lead a team of 10 associates in daily store operations, resulting in a 25% increase in sales year over year.
Improved inventory management, reducing stock discrepancies by 15% through new tracking procedures.
Developed and implemented a customer loyalty program that increased repeat business by 30%.

Retail Associate
Main Street Outfitters – Tampa, FL
March 2017 – June 2020

Assisted customers with product selection and checkout, consistently earning high marks in customer satisfaction surveys.
Trained on advanced product knowledge, improving my ability to upsell, which led to a 10% increase in monthly sales.
Helped design in-store promotional displays, which boosted impulse buys by 12%.

Pro tip

This resume format works well when you have some, but not a lot, of work experience and need to augment your resume with more information about your skills.

How to Choose a Resume Format

Selecting the right resume format as a retail worker depends on your experience and career objectives. Use these tips to help determine which format will best showcase your qualifications:

Experience level: If you have a steady track record in retail, the chronological format is typically the best choice. However, if you're new to retail or have varied experience, a functional or combination format may better highlight your transferable skills.
Match the job description: Tailor your resume to emphasize the retail skills and experience that are most relevant to the job you're applying for. Choose a format that allows you to best present those strengths.
Focus on key retail skills: Regardless of the format you choose, make sure to showcase essential retail skills, such as customer service, sales strategies, inventory management and teamwork. These core skills are crucial for retail positions and should stand out on your resume.

In general, use the chronological format if you have a consistent retail work history. If you're newer to retail or have a varied background, the functional or combination format might be more suitable. The combination format, in particular, balances showcasing your skills and highlighting relevant experience.

Your chosen format should always have a professional, easy-to-read design. You can also look at retail resume examples to see how others have organized their experience.

Pro tip

Many employers now use applicant tracking systems (ATS) to scan retail resumes for keywords that match their job description. To increase your chances of being noticed, include keywords from the job listing in your resume and cover letter.

A well-structured, compelling resume is your ticket to landing an interview, so take the time to choose the right format and build one that highlights your strengths.

Once you've decided on the best format, try our AI Resume Builder to guide you through selecting the ideal template and crafting attention-grabbing bullet points for your work history.

Key Takeaways

Choose the right format:

Retail workers can select from three main resume formats — chronological, functional and combination — depending on their experience level and career goals.
Tailor to the job:

Regardless of the format, make sure to match your resume to the job description by highlighting relevant skills and achievements that will appeal to retail hiring managers.
ATS optimization:

Many employers use applicant tracking systems (ATS) to screen resumes. To improve your chances, incorporate keywords from the job listing into your resume.
Essential sections:

Regardless of format, every resume should include contact information, a summary, skills, work experience and education.

Questions for Your Job Search

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Conor is a writer for Resume Now. He has over five years of professional writing experience and professional development training. Conor has written on a range of career development topics.