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You could get a hotel booked during the off-season. But can you ensure your resume stands out among a sea of applicants?
If you’re finding it challenging to secure your ideal role in the competitive realm of hotel sales management, it’s likely your resume needs a refresh. You need a resume that captures attention and showcases your unique talents to land that position.
Browse through our sample resumes tailored for hotel sales managers to craft a winning resume showcasing your expertise. Crafted by industry experts, these examples demonstrate how to spotlight your marketing finesse, deep product knowledge and exceptional people skills. With the right resume, you’ll not only believe in your abilities but also inspire others to do the same.
In this guide, you’ll get:
- Tailored resume examples for hotel sales managers.
- A step-by-step guide to writing your resume.
- Master tips on how to show your sales accomplishments and customer service abilities.
- Seasoned guidance on selecting the ideal format and style to accentuate your strengths.
- Insights on writing a captivating cover letter.
Ready to create your hotel sales manager resume? Jump into our Resume Maker! Benefit from step-by-step support and personalized recommendations for every section of your resume, ensuring a seamless and customized process just for you.
Sales manager sample resumes
What makes this resume stand out?
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Shows technical proficiency
Marilyn showcases a unique blend of technical and transferable skills, illustrating her ability to apply hospitality knowledge to real-world scenarios. From streamlining processes to enhancing project efficiency, she knows how to navigate the complexities of the hotel sales landscape with expertise.
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Hands-on experience in hospitality
Through vivid examples of applying skills in hospitality settings, Marilyn demonstrates her capability to make meaningful contributions to sales endeavors. Her practical approach and hands-on experience set her apart as a reliable asset in the hotel sales industry.
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Emphasis on quantifiable achievements
By highlighting metrics like a 20% increase in room bookings and a 12% rise in RevPAR, Marilyn provides concrete evidence of her ability to deliver tangible results, making her a standout candidate for the hotel sales manager role.
Why is this resume a perfect example?
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Highlights impressive experience and expertise
This resume presents a vibrant picture of a seasoned hotel sales manager with over 14 years of experience in the hospitality industry. It underscores a proven track record of exceptional sales performance and unwavering commitment to customer satisfaction, showing a deep reservoir of knowledge and skills.
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Outlines the information clearly
Thoughtfully organized, this resume spotlights each job title and key accomplishment. Bold headings and succinct bullet points ensure that the reader can swiftly grasp Gerald’s career trajectory and qualifications, making it easy to understand and appreciate his journey.
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Reveals tangible achievements
Gerald’s achievements are supported by tangible metrics, from surpassing annual sales targets by 25% to spearheading initiatives that led to stellar customer satisfaction scores. These concrete successes demonstrate their ability to drive results, positioning him as a standout candidate in the competitive industry of hotel sales management.
Want to keep looking for the perfect sales resume? Explore the samples below or delve into our extensive library of resume examples, covering hundreds of job titles.
Choose the right format for your hotel sales manager resume
To land the hotel sales manager position you’re aiming for, it’s important to ensure that recruiters see your most compelling credentials first. How can you achieve this? By selecting a resume format that effectively showcases your key qualifications from the start.
The best option for a hotel sales manager is the chronological resume format. This format spotlights your rich career history, highlighting your achievements and leadership roles along the way. It shows your journey from hospitality novice to sales expert.
However, there are other options. Especially if you’re looking to step up into the role for the first time, it may be best to consider one of these formats:
- If you’re switching to hotel management from another industry, the functional resume format may be your best option. It’s all about showcasing your transferable skills and potential, putting the spotlight on your knack for client relations, negotiation finesse and marketing savvy. Think of it as laying the foundation for your success in the industry.
- If you’re looking for a promotion into the role, consider the combination resume format. It’s like blending the best of both worlds — showcasing your impressive experience while also highlighting your skills and abilities. It’s the ultimate way to demonstrate your versatility and readiness to take on any challenge in the dynamic world of hotel sales management.
Once you’ve chosen the perfect format for your career journey, the next step is to make sure your resume catches the recruiter’s eye.
Choose the perfect resume template for your sales resume
Looking to spruce up your hotel sales manager resume? While the core sections remain the same — professional summary, skills, work history and education — how about giving it a fresh vibe with the right template?
If you’re applying to various types of hotels, a versatile, simple template could be your best bet. Its clean layout ensures your skills and experience shine without any distracting frills.
Feeling a bit more adventurous? Shake things up with a creative or modern template. These options add a splash of color and flair, perfect for showcasing your vibrant personality and standing out in more eclectic hotel environments.
Moreover, opting for a template that’s effortlessly compatible with Microsoft Word and Google Docs streamlines the process of editing and tailoring your resume to perfection. These widely-used platforms are second nature to many, providing a hassle-free, cost-effective solution for crafting and distributing your resume.
Now that you have chosen your favorite template, let’s start writing!
How to write a hotel sales manager resume in 5 easy steps
Creating an outstanding resume can make you stand out for those sought-after hotel sales manager positions. The trick? Make it all about the job you want. Let’s walk through how to do just that, step by step!
Step 1
Read the job ad carefully
Before diving into your resume, give the job listing a quick scan. Look for things like nailing customer service, hitting sales goals and showing off your savvy about hotel amenities and services. When you grasp their needs upfront, you can tweak your resume to fit the bill perfectly.
Why would you do this? Because many hotels use the applicant tracking systems (ATS) to sift through resumes. These systems hunt for specific keywords related to sales, customer service and hotel know-how. So, adding these keywords to your resume not only catches the eye of potential employers but also boosts your chances of slipping past those pesky ATS filters and into the hands of a recruiter.
Step 2
Kick off your resume with a captivating summary section
In the dynamic world of hotel sales management, your resume serves as your first impression. It’s essential to start strong with an engaging resume profile, either in the form of a professional summary or resume objective.
For experienced sales experts, the professional summary is the way to go. It highlights your career milestones and great skills. It shows your ability to close deals and give excellent customer service with style.
If you’re changing careers or seeking a promotion, a resume objective may be a better choice. Here, you can state your career goals. You can also highlight what makes your skill set unique for the role. This is true even if your individuality comes from diverse backgrounds.
Consider the following examples to guide your writing process:
Professional summary example:
Dedicated hotel sales manager with over a decade of proven success in driving revenue growth and cultivating strong client relationships. Adept at developing innovative sales strategies and leading high-performing teams to exceed targets. Known for exceptional negotiation skills and a relentless commitment to delivering unparalleled customer service.
Resume objective example:
Aspiring hotel sales manager eager to leverage a background in customer relations and a bachelor’s degree in hospitality management to drive revenue growth and increase bookings at [hotel name]. Aim to increase room occupancy by 15% within the first year through strategic sales initiatives and personalized client engagement.
Step 3
List your most relevant skills
When putting together your list of skills, it’s super important to give employers a good blend of both hard and soft skills. Hard skills are the ones you can measure, like being proficient in revenue management software. Soft skills, on the other hand, are more about your personality and how you interact, making them a bit trickier to measure.
Here’s a handy side-by-side comparison. It will help you spot the difference between the two. Use it when crafting your resume for a hotel sales manager position.
- Sales techniques and strategies
- Negotiation skills
- Market trend and data analysis
- Knowledge of CRM software
- Executing sales plans
- Communication
- Interpersonal skills
- Time management
- Adaptability
- Flexibility
Here’s an example of a strong skills section for hotel sales professionals:
- Proven success in devising and executing growth strategies for boosting sales and expanding market reach.
- Exceptional leadership skills to motivate teams and achieve sales targets within a collaborative environment.
- Proficient in utilizing software tools such as CRM systems and hotel management platforms to enhance sales processes and customer interactions.
- Quick adaptability to changing market conditions and customer preferences, with a talent for resolving challenges.
Include leadership skills on your hotel sales manager’s resume. They show your ability to lead and inspire sales teams well. In hotels, leadership is key for guiding teams to hit sales targets. It also fosters teamwork and ensures great customer service.
Step 4
Outline your professional experience
When it comes to your work history, think of it as your opportunity to shine and showcase all the fantastic things you’ve accomplished in hotel sales. Start with your most recent roles and use bullet points to highlight your skills and achievements. This will make them clear.
Keep in mind that the best resumes are the ones that sparkle with enthusiasm and clarity. Use strong action verbs to bring your accomplishments to life! Here’s a guide on how you can approach it:
Example for a hotel sales manager resume:
Hotel Sales Manager, Four Points by Sheraton
Atlantic City, NJ
June 2015 – May 2024
- Developed and implemented comprehensive sales strategies, resulting in a 20% increase in revenue within the first year.
- Cultivated strong relationships with corporate clients and event planners, significantly expanding the client base.
- Led a team of five sales professionals, providing guidance, coaching and motivation to achieve sales targets consistently.
- Utilized CRM software to track leads, manage accounts and streamline communication, improving efficiency and client satisfaction.
In hotel sales, showing your achievements with numbers isn’t about showing what you’ve done. It’s about proving that you’re a top performer who gets results. In this industry, meeting targets and driving outcomes is key. So, highlighting specific metrics to show your successes is crucial for setting yourself apart.
Step 5
Detail your education and training
Showing your skill and dedication is key in hotel sales. That’s why it’s essential to incorporate an education section in your resume.
Don’t forget to list any degrees you’ve obtained, even if they’re still a work in progress. Also, emphasize any certifications. They show your skill in key leadership abilities for hotel sales. Consider certifications like Hotel Sales Mastery or Customer Relationship Management (CRM) Certification.
How to list education on a hotel sales manager resume:
EDUCATION:
Bachelor of Science in Hospitality Management
Grand Canyon University, Phoenix, AZ
CERTIFICATIONS:
- Certified Hotel Sales Professional (CHSP) – American Hotel & Lodging Educational Institute
Optional sections for your resume
Training
Adding a training section to your hotel sales manager resume has two benefits: It shows your qualifications and your commitment to learning and development. Employers value candidates who seek opportunities to improve their skills and stay updated on industry trends.
How to list training on your resume:
- Sales Leadership Training Program, American Hotel & Lodging Educational Institute: Focused on strategies for driving sales performance, coaching team members and fostering a culture of excellence in sales.
- Hospitality Sales Workshops, Hospitality Sales & Marketing Association International (HSMAI) Annual Conference: Gained insights into emerging trends in hotel sales, revenue management techniques and innovative marketing strategies.
Languages
Good communication is key in hospitality. This is especially true when dealing with people from around the world. Adding a languages section to your resume shows your ability to speak well with guests and co-workers in many languages, making you a better fit for a hotel sales manager role.
How to list your language proficiency levels:
- English: Native proficiency
- Spanish: Fluent (C1)
- French: Professional working proficiency (B2)
Honors and awards
Adding an honors and awards section to your hotel sales manager resume boosts credibility. It showcases your prestige as a top performer in hospitality.
How to list honors and awards on your resume:
- “Salesperson of the Year” – 2023: Awarded by Sonesta Suites for achieving a 25% increase in room bookings and exceeding quarterly sales targets by 30%.
- “Hospitality Excellence Award” – 2021: Awarded by the Hospitality Sales & Marketing Association International (HSMAI) for demonstrating exceptional leadership in sales strategy development and delivering exceptional guest experiences.
Professional affiliations
Professional affiliations show your active involvement in industry-related organizations. They demonstrate your commitment to staying connected with peers, staying updated on industry trends and expanding your network in the hospitality sector.
How to list professional affiliations on your hotel sales manager resume:
- Member of the Hospitality Sales and Marketing Association International (HSMAI), since 2019.
- Member of the International Association of Exhibitions and Events (IAEE), since 2017.
Social media platforms
Social media is crucial for hotel sales and marketing in today’s digital age. It offers platforms to engage with potential guests, promote hotel offerings and build brand awareness. Adding a social media section to your resume shows your skills and ability to use digital channels to improve hotel sales and marketing.
How to list your social media profiles in your resume:
- [LinkedIn profile URL]
- X: @example.example
- Instagram: @yourhotelevents
Elevate your application by crafting a compelling cover letter
Consider including a cover letter for that hotel sales manager position you’re eyeing. It’s definitely worth it! While it’s not always a requirement, a thoughtfully crafted cover letter can truly make you stand out from the crowd.
Your cover letter is your chance to delve deeper into your sales achievements and customer service experiences. It’s where you can spotlight specific sales goals you’ve surpassed, the strong client relationships you’ve cultivated and any career transitions that have shaped your professional trajectory.
Feeling a bit unsure about where to start? No worries! We have great tips on crafting a compelling cover letter. You can also review examples that helped others land their dream roles. These resources are invaluable for understanding what makes a cover letter truly effective.
Ready to jump in? Our Cover Letter Builder is designed to ensure your letter looks as professional as your resume. The templates are easy to use and offer content suggestions that you can seamlessly add with a click. It lets you bid farewell to the stress of starting from scratch or figuring out the right format.
A well-crafted cover letter can truly make a difference in whether you rise to the top of the interview list or get lost in the shuffle.
As you gear up to write the perfect cover letter and resume for that hotel sales manager position, let’s review a few key points to remember.
Hotel sales manager resume — key takeaways
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Choose the perfect template
Your resume is your gateway to landing that dream job! Choose a sleek and professional template that reflects your dedication to excellence and a keen eye for detail.
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Write an engaging opener
Set the stage with a captivating introduction. Write a summary that showcases your expertise and experience as a hotel sales manager. Share your proudest achievements. Then, outline your career goals to grab the reader’s attention.
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Spotlight your skills
As a hotel sales manager, you possess a unique blend of sales acumen, stellar customer service skills and negotiation finesse. Let these talents shine through! Demonstrate your knack for closing deals, fostering relationships and consistently surpassing sales targets.
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Highlight your work history
Back up your claims with hard data. Use metrics like higher revenue, better customer satisfaction and successful sales. Providing concrete evidence of your achievements reinforces your effectiveness as a sales leader.
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Showcase your distinct qualifications
Stand out from the crowd! Do this by highlighting your sales accolades and mentioning any extra training or certifications you’ve acquired. These details add depth to your credentials and position you as an exceptional candidate in hospitality.
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Remember to add a cover letter!
Though not always required, a well-crafted cover letter can make a difference. Use this opportunity to show your excitement and talk about your accomplishments while forming a personal connection with the recruiters.
Commonly asked questions about resume writing
Last Updated: June 03, 2024
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Karla is a content writer dedicated to guiding job seekers to career success with compelling articles, resumes and cover letters. Her M.S. in Screenwriting and B.S. in Comparative Literature equip her to create engaging job application materials.
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