When going after managerial positions, it is reasonable to expect that your competitors will have credentials equally as impressive as yours. When training manager is the position you seek, excellent communication skills is one attribute that can help distinguish you from other applicants. While many people will list communicating among their strengths, actually showing such a skill to a prospective employer may go a long way in supporting your candidacy. Submitting a well-written resume alongside your job application can be the first sign to employers that you are an effective communicator.
The training manager resume sample shown here will help you create such a document. Not only will it show you what type of information to include, but it will also demonstrate how to best format it for readability. Our resume builder can also assist you if you need additional suggestions.
OBJECTIVE
Trainer, Instructor, Training Manager, Training Deployment Lead, Technical Writer, Training Coordinator, Regional Training Manager, National Training Manager, Training Director, eLearning, Centra Administrator, Management Skills Trainer, Technical Trainer, Performance Consultant, Instructional Design, Skills Assessment, Continuous Process Improvement, Deployment Lead, Training Implementation, SAP Trainer, International Training, Swedish, Adult Learning Principles, Coaching skills
RELOCATE
GA
KEYWORDS
Trainer, Instructor, Training Manager, Training Deployment Lead, Technical Writer, Training Coordinator, Regional Training Manager, National Training Manager, Training Director, eLearning, Centra Administrator, Management Skills Trainer, Technical Trainer, Performance Consultant, Instructional Design, Skills Assessment, Continuous Process Improvement, Deployment Lead, Training Implementation, SAP Trainer, International Training, Swedish, Adult Learning Principles, Coaching skills
QUALIFICATIONS SUMMARY
Training Manager/ with 15+ years in training and course development: delivering training, designing and writing courses, leading teams of trainers, and directing enterprise initiatives. A proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment. Dynamic leader, strategic thinker and decision-maker. Expertise includes:
- Design/Delivery of Training
- Subject Matter Expert: IT, Supply Chain, & Finance
- Adult Learning Principles
- Technical, Process, & Leadership Course Training
- Performance Consulting
- Needs Assessment & Training Metrix
- Bilingual in Swedish
- International & Domestic Training
PROFESSIONAL EXPERIENCE
Company Name – City, State 1999-2005
Training Deployment Lead
- Served as the performance consultant with the Educational Services team. Directed the training deployment for the HR and Finance modules during the SAP implementation in North America and Europe. Designed, developed and delivered curriculum courses for internal eLearning customers with the enterprise-wide launch of Centra Symposium.
- Created innovative new reports for senior management, incorporating Pivot Tables to demonstrate training productivity during SAP implementations within Finance and HR.
- Designed an on-line course evaluation system as well as a web-based system to manage Parking Lot and Frequently Asked Questions to meet the needs of French, Dutch, and English speaking end users.
Company Name – City, State 1998-1999
Training Coordinator
- SOS contracted with IBM consultants during a 1-year training contract for Chubb Insurance Company. The project for Chubb involved their initial switch to an on-line underwriting application for their property and casualty professionals.
- Selected to create the instructor scripts for the team of 15 contracted instructors and assigned to train replacement trainers as they joined the project.
- Selected to deliver specialized training in San Juan, Puerto Rico, for 2 weeks at the conclusion of the contract.
Company Name – City, State 1986-1998
National Training Manager, 1996-1998
- Coordinated professional claims training for new and existing staff throughout the US in the lines of commercial property & casualty, workers compensation, and litigation. Used needs assessments to identify courses, developed vendor relationships, and directed internal training staff.
- While staffing level of department was at 50%, took on the additional responsibility to create the initial adjuster training school for AIG Claims. The 3-week course was designed for new-hire college graduates. This new course streamlined the learning for these new professionals and significantly accelerated their effectiveness.
- Researched and established common guidelines for designated adjuster state handling. Once in place these policies and procedures reduced complaints by 60% from the state labor boards within the 11 claims service centers handling workers’ compensation claims. Director of National Accounts, 1994-1996
- Provided a direct high-level liaison between many of AIG’s largest commercial accounts and the various AIG Claims offices handling their losses. Consulted regularly with risk managers and brokers involved on each account. Created special reports and researched unusual or high-dollar cases.
- Launched the new National Accounts program in 1994 and established the program procedures and guidelines.
- Promoted as the initial director for the Wal-Mart account — representing AIG’s single largest Workers’ Compensation risk. Southeast Regional Manager, 1986-1994
- Operations line management with 17 direct reports located in17 field and service offices throughout a 12-state territory. Responsibilities included a professional adjusting staff of 470 and an annual budget of $27+ million.
- Set up and managed the Catastrophic Claims Field Office on-site in Florida following Hurricane Andrew in 1992. Directed the team of 42 general property adjusters for a 6-week period.
- Directed the conversion of the Atlanta Brokerage Service Center in 1986, the first pilot office as AIG began to convert from “dumb terminals” to model-286 PC’s.
EDUCATION
B.A., Political Science, Economics – University of Utah – City , State
Instructional Design Certification – University of Michigan – City , State, 1997
Certificate in Finance Leadership – Georgia State University – City , State, 1992
Centra Certified Professional Leader, 2005
COMPUTER SKILLS
- MS Word, Excel, PowerPoint, Project, FrontPage, Outlook power user
- SAP R/3, SAP Business Warehouse, as trainer
- Adobe Photoshop as technical writing tool
- Margin Minder sales analysis tool as trainer and instructional designer
- OnDemand simulation tool as trainer and technical writer
- Crystal Reports training
- TechSmith Camtasia Studio as facilitator and technical writer
- Lotus Notes e-mail and database facilitator
- PlanView project management software as trainer and tech writer
- Centra Symposium administrator, trainer, and instructional designer
- GameShow Pro software as technical writer and trainer
- IBM AS/400 Midrange server training
Resume Date: October 7, 2005
Why Is This a Good Training Manager Resume Sample?
When looking through the training manager resume sample provided, you will notice how well the entire document flows, introducing the applicant with a professional summary, followed by a summary of skills and experience, and then ending with brief educational background. This touches on all of the major points needed to convey your credentials to a hiring manager without having to include unnecessary information and details that only serve to lengthen a resume and hinder its ability to retain a reader’s attention.
Notice how the applicant provides a broad overview in the summary, including both professional skills and experience. Most importantly, the applicant demonstrates the value that his or her skill set can add to an organization. The details shared here are intentionally kept brief to entice a recruiter to keep reading.
The qualifications summary in the training manager resume sample provides the perfect transition into the document’s skills section. Here, the applicant does a good job of listing applicable soft skills (design/delivery of training, adult learning principles) alongside industry-specific skills (a knowledge of IT, supply chain, finance, international training techniques). Noting that he or she is also fluent in Swedish expands the applicant’s employment opportunities.
When reading through the work experience listed in the training manager resume sample, one thing should immediately stand out: the applicant’s consistent use of performance metrics to describe his or her job duties and achievements. Rather than offer vague descriptions, the applicant is careful to detail projects, including the number and locations of offices served and number of people trained. This offers readers a better understanding of the impact the applicant had on the organizations listed.
The applicant also lists his or her specific technical knowledge following the education section. An additional list of skills like this can be easily customized to a particular job or role.
Why You Need a Strong Training Manager Resume
Communication technology today allows for increased training opportunities as instructors can communicate to a wide audience situated in different areas all from a central location. However, these expanded opportunities do not necessarily mean that there will be an abundance of employment opportunities in this field. The Bureau of Labor Statistics projects a 7 percent growth rate in the number of training manager jobs in the next few years, which is about average compared to other industries. Thus, you need to have tools such as an effective resume at your disposal to help you take advantage of those opportunities that do become available.
One important point demonstrated in the training manager resume sample shown here is the repeated use of industry-specific keywords and phrases. This makes a resume more readable by application screening programs employers may use when retrieving online applications to review.
Costly Training Manager Resume Mistakes To Avoid
Effective training involves communicating all of the important elements essential to good job performance. Therefore, demonstrating a strong attention to detail (as the applicant has done in the training manager resume sample) in your own resume is vital. Any spelling or grammatical errors, misplaced or omitted words, or incoherent sentences undermine your efforts to show how detail-oriented you truly are. Often, automated review tools will miss such mistakes. That is why it is important that you review your document personally several times upon completing it to identify any errors.
A common mistake that many inexperienced resume writers make is including too many details that make a document more difficult to quickly read and even take away from the sense of professionalism they are trying to convey. Do not list attributes that many employers may view as basic requirements among your skills (for example, punctuality). Also, avoid providing any details as to why you may have left a previous job.
Training Manager Resume Questions
Many training manager positions require a bachelor’s or master’s degree. This means your document, like the training manager resume sample, should emphasize the education you have. Start with your highest-level degree and work your way backwards from there. You can also include related certifications in this section, but you should not go into your high school education.
For each academic entry, discuss the degree, your area of study, the name of the college, and the location of the school. You may also include information about academic awards, but you usually don’t need to include your GPA or the year you graduated. Try to use the same format for each entry to increase the readability of this section.
Certifications show professional expertise and credibility. They usually aren’t required for this type of position, but showing off this experience can make you a competitive applicant. As you review the training manager resume sample, you may notice the sample writer included his certifications under the education section. This an acceptable way to list this information, but you could also create a separate section if you have several relevant certificates you want to showcase.
The length of your resume will depend on your experience level. In general, hiring managers may want to see a one-page document because it is easier to read. However, some professionals need more space. Looking at a training manager resume sample can give you an idea of the best length for your resume.
You can expand it to two pages if you have over 10 years of experience that includes lots of achievements, awards, job titles, education, and certifications that simply wouldn’t fit on a single page. If you’re an executive with over 25 years of experience, you may even be able to expand your resume to three pages.
If you want to know what a good design looks like for a resume in this industry, you can review the training manager resume sample. This document uses simple fonts, emphasized headers, short paragraphs, and bullet lists to create a reader-friendly document. While your design doesn’t have to be identical, it should incorporate many of these features.
A good design will not use several fonts. Instead, it will stick to one sans serif option. It will also use white space to increase readability and format each section consistently. You can learn more about how to create a good-looking document effortlessly by turning to the step-by-step help of a resume builder.
The header of a resume gives you a space to tell the hiring manager about yourself. Look at the training manager resume sample to see what type of contact information you should include on a resume. Typically, this section includes your full name, a telephone number, the city and state you live in, and a professional email address. You could also include the link to your online resume or a professional social media site.
Conclusion
Using the training manager resume sample provided here will help you prepare a document that you can trust to give you an advantage in your job search. Keep the aforementioned writing tips (e.g., avoiding unnecessary details, optimizing your resume for application screeners, and providing the right amount of detail) in mind, and yours will be a document that prospective employers will not soon forget.
At Resume-Now, we firmly believe that all jobseekers deserve access to the best expert knowledge and job-winning resume tools on the market today. To accomplish this, we’ve handpicked a team of diverse experts to offer advice for jobseekers from every imaginable angle.Our team of recruiters, human resources professionals, certified resumes writers, and award-winning journalists have pooled their knowledge to create a toolbox of tips and resources for today’s jobseeker. Together, they share their unbeatable wisdom to make resume writing effortless, and the job search a little less painful.Resume-Now offer help for entry-level workers, executives, and everyone in between. You can get the job you want with a little help from Resume-Now!
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