123 Fake Street | City, State, Zip Code
000-000-0000
email@email.com
Job Objective: Innovative and customer-service driven Store Manager with wide working experience in managing store operations. Creative manager ready to share my expertise in retail operations and contribute to the expansion projects of the store.
Skills:
• Knowledgeable in retail operations
• Ability to effectively lead and supervise people
• Skilled in store management and operations
• Adept in using cash register machines; computer literate
• Excellent communication skills
• Abreast with the latest trends in selling techniques
• Key player and knowledgeable in store expansion
• Physically fit to work on a shifting schedule
Professional Experience:
Store Manager II, July 2007 – Present
Company Name, City, State
Responsibilities:
• Played a key role in expanding the store to seven branches in just eighteen months.
• Delivered supreme service to store clients.
• Provided coaching and education to new staffs.
• Ensured that grocery items are attractively displayed in racks.
• Implemented new procedures on stocking and delivery of grocery items including consumable items.
• Coordinated with warehouse leaders concerning proper storage of fragile items such as wine, bottled goods, spreads, etc.
Store Manager I, May 2004 – June 2007
Company Name, City, State
Responsibilities:
• Reduced downtime operations by coordinating the functions of warehouse man, delivery boy and truck man.
• Conducted ‘surprise visits’ to the different stations in the store.
• Explained to customers the ‘No Return, No Exchange Policy.’
• Solved problems and issues involving rejected or damaged goods, expired items, and replacements.
• Performed cashiering activities in the absence of cashier.
• Computed the sales for the day.
• Conducted inventory of items every weekend.
Education:
B.S. in Management, 2004
University of California, City, State
Certifications and Affiliations:
• Certificate In Retail Management
• Society of Elite Club
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