Hotel Manager Resume Examples

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Table of contents

Hotel manager resume examples
Choose the right resume format for your hotel manager resume
How to write a hotel manager resume in 5 simple steps
Add a cover letter
Key takeaways for your hotel manager resume
Frequently asked questions from job seekers

As a hotel manager, your job is to deliver exceptional guest experiences and ensure the smooth operation of your establishment. You are responsible for overseeing various aspects of hotel operations to provide top-notch service to guests and ensure the efficient functioning of the establishment. Your decisions can greatly impact the overall guest experience and the success of your hotel. With such an impressive list of responsibilities, you need a resume that proves that you can manage it all.

A strong hotel manager’s resume can be the key to securing positions in prestigious hotels and excelling in high-impact hospitality environments. We’ll help you create a document that resonates with hiring managers, showcasing your expertise and leadership abilities.

This guide will cover:

Inspiring hotel manager resume examples.
Steps to write a hotel manager resume that stands out in 2024.
Optional sections to enhance your resume.
The importance of writing an effective cover letter.
Key insights to improve your job-seeking journey.

Looking for a professionally designed resume tailored to hotel management? Try our AI Resume Builder. Choose a template that aligns with the hotel’s style and receive expert guidance for each section, ensuring your resume effectively showcases your skills and experience in the hospitality industry.

Entry-level hotel manager resume example

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Why this entry-level hotel manager resume works?

It’s simple
This resume sticks to the basics with a layout that plainly organizes the candidate’s information, minimizing distractions.
Uses numerical data
Numbers contribute to the strength of this resume by providing a concrete sense of the candidate’s impact on previous roles.
It’s goal-oriented
Because this candidate is less experienced, a resume that focuses on future professional development and transferable skills allows her to put her best foot forward.

Experienced hotel manager resume example

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Why this experienced hotel manager resume works?

Strong branding
This resume uses a pop of color and a neat clean style to convey both professionalism and individuality.
Focuses on experience
This candidate has extensive experience in the hospitality industry, so focusing on work history allows his strengths to shine.
Uses active language
Action-oriented verbs like “managed,” “inspected” and “implemented” give this resume a sense of momentum and energy.

Browse other popular samples

Hospitality Concierge Resume Example

Choose the right resume format for your hotel manager resume

Choosing the right resume format is an important decision that has a big impact on the impression your resume makes on potential employers. Your selected format should summarize your career journey and accomplishments and emphasize your strongest points. Consider which of these three formats is the best fit for you:

The chronological resume format presents your work history in reverse-chronological order. For experienced candidates, focusing on work history naturally demonstrates important skills and abilities.
The combination resume format combines your career history with a comprehensive skills section. This format is ideal for midcareer hotel managers and is an especially good fit for candidates transitioning into management from other hospitality industry roles.
The functional resume format emphasizes skills and focuses less on experience. This is a great way for first-time managers to put their strengths at center stage.

Now that you’ve chosen the perfect format, it’s time to style your resume.

Choose the right resume template for your hotel manager resume

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Your resume template should demonstrate your personal brand. Professionalism, style and organization are important considerations to keep in mind.

For hotel managers looking to create a professional resume quickly, a simple resume template may be the best choice. Its minimalist design organizes your information in a way that’s easy to read.

For a resume that leaves a lasting impression, consider a creative or modern resume. These styles inject a bit more character into your resume and allow you to showcase your personality.

Given the competitive nature of the hospitality industry, many hiring managers receive numerous applications. Choosing the right style is an important step toward ensuring your resume stands out.

Our resume templates are available in various file types. Word resume templates and Google Doc templates are perfect for download and customization to suit your unique needs.

Now that you’ve curated the perfect resume style, it’s time to start writing!

How to write a hotel manager resume in 5 simple steps

Your resume is your chance to catch the eye of the hiring department and land your ideal role. Every section should be written with both the role and your strengths in mind.

Let’s break down this process step by step.

Step 1

Review the hotel manager job listing for keywords

Before you even start writing your resume, you need to take a look at the job listing. This is one of your best resources when it comes to inspiring your resume’s content. Analyze the job listing to identify essential skills and qualifications that the hiring department is looking for, such as hotel operations management, guest service excellence and team leadership. Understanding the specific requirements outlined in the job description helps you tailor your resume to match the role’s expectations.

This is an especially important step because so many employers use applicant tracking systems (ATS) to screen for qualified candidates. An ATS filters candidates based on keywords that represent the qualifications that the ideal candidate is expected to have.

To create a resume that aligns with ATS systems, make sure your resume includes terms found in the job description. For example, if “guest satisfaction” or “hospitality management” are emphasized, incorporate these into your professional summary, skills section and work history. However, it’s crucial to list only the skills and experiences that genuinely apply to your background — honesty and accuracy are essential.

Step 2

Summarize your career achievements

Every resume should begin with an introduction of some kind. This is usually contained within your resume profile. This is where you get to introduce your career achievements and qualifications. There are two main types of resume profile, each with its own merits for candidates of different backgrounds.

A professional summary offers a comprehensive overview of your hotel management career, ideally suited for those with extensive management experience. They are particularly impactful for hotel managers with a proven track record of achieving outstanding results, such as improving guest satisfaction or increasing revenue.

On the other hand, a resume objective outlines your career aspirations. It’s a great choice for hotel managers who may be new to the role, such as recent graduates or those transitioning from other roles in hospitality. This format emphasizes your enthusiasm, transferable skills and unique hotel management perspective.

Let’s explore how each of these can be applied to a hotel manager’s resume.

Hotel manager professional summary example:

Experienced hotel manager with a proven track record of optimizing hotel operations, enhancing guest experiences and driving revenue growth. Adept at leading high-performing teams, implementing efficient processes and exceeding guest expectations. Committed to delivering exceptional hospitality services and achieving superior results in the hotel industry.

Hotel manager resume objective example:

Aspiring hotel manager with a background in guest services and a passion for elevating the hotel experience. Eager to leverage my interpersonal skills, operational acumen and commitment to guest satisfaction to contribute to a leading hotel’s success. Committed to delivering memorable stays and fostering a culture of excellence in the hospitality industry.

Step 3

Highlight your essential hotel manager skills

In a role like hotel management, your unique skill set can make a significant difference in delivering exceptional guest experiences and running efficient hotel operations. It’s essential to showcase a diverse range of skills that demonstrate your competence as a hotel manager. These skills usually fall into one of two groups.

First, there are hard skills. These are the abilities that you’ve earned through experience or training, such as hotel revenue management, staff scheduling, guest relations and knowledge of hospitality software.

The second group is your soft skills. These relate to your interpersonal attributes and leadership qualities, including effective communication, team collaboration, adaptability to changing guest expectations and the ability to motivate and lead hotel staff.

Both hard and soft skills come together to form your professional competencies.

Let’s explore some skills commonly featured on resumes of hotel managers.

Key skills for a hotel manager resume

Hard Skills

Hotel operations management
Revenue optimization
Guest satisfaction enhancement
Staff training and development
Budgeting and financial management

Soft Skills

Effective communication
Team leadership
Adaptability
Problem-solving
Conflict resolution

Here’s an illustration of a compelling hotel manager skills section:

Proven expertise in hotel operations management, ensuring seamless daily operations and outstanding guest experiences.
Adept at optimizing revenue streams through strategic pricing and occupancy management.
Demonstrated success in enhancing guest satisfaction scores and achieving high levels of repeat business.
Skilled in staff training and development, fostering a culture of excellence and professional growth.
Experienced in budgeting and financial management, consistently meeting or exceeding financial goals.
Effective communicator, both with guests and hotel staff, facilitating smooth interactions and conflict resolution.

Pro tip

Stay updated on the latest trends and innovations in the hospitality industry, including hotel management software and emerging guest service techniques. Demonstrating your awareness of current practices and tools can emphasize your commitment to going above and beyond to serve guests.

Step 4

Describe your hotel management work history

Hotel management is a field that you master through experience. Learning to mitigate problems as they arise and pivot quickly when needed takes time and a willingness to learn. That’s why it’s essential that you write a strong work experience section that showcases your excellent performance in previous roles and your ability to apply your skills and knowledge to a dynamic hotel environment.

To emphasize your contributions, use action words in your resume. Words like “implemented,” “spearheaded,” and “streamlined” underscore your proactive approach and the results you’ve achieved.

Example hotel manager work history entry:

Hotel Manager, Prestige Hotel Group
New York, NY
June 2021 – July 2024

Led a dynamic hotel management team of 20 professionals, ensuring the highest levels of guest satisfaction and operational efficiency.
Established transparent communication channels with guests, resulting in a 20% increase in guest satisfaction scores within six months.
Implemented innovative hotel management software, enhancing reservation and check-in processes, leading to a 15% improvement in operational efficiency.
Oversaw budgeting and financial management, consistently meeting revenue targets and reducing operational costs by 10%.
Mentored and motivated hotel staff, fostering a culture of excellence and achieving a staff satisfaction rate of 95%.

Pro tip

Bring your accomplishments to life with quantifiable metrics. Whether it’s increased guest satisfaction, improved operational efficiency or enhanced staff satisfaction, numbers convey the impact of your hotel management skills and commitment.

Step 5

Showcase your education

Begin with your highest level of education and provide a brief overview of your education and training with the education section of your resume. Emphasize any relevant coursework, workshops or certifications related to hotel management, alongside your academic degree.

How to present your education and credentials:

EDUCATION

B.S. in Hospitality Management
ABC University, New York, NY

CERTIFICATIONS

Certified Hotel Manager, American Hotel and Lodging Association
Advanced Hotel Revenue Management Certification, Hotel Management Institute
Customer Service Excellence Workshop, Hospitality Leadership Academy

Additional sections for your resume

Languages

Hotels serve a variety of guests from around the world. The ability to communicate in multiple languages gives you an extra avenue to communicate with a wider range of guests from different backgrounds. Showcase this in the languages section of your resume.

How to showcase languages on your resume:

Fluent in English and Mandarin
Proficient in Vietnamese

Awards

Awards demonstrate a commitment to excellence on a level that has been recognized and acknowledged by leadership. If you’ve earned awards for your role s a hotel manager, include them in an awards section.

How to list awards on your resume:

2021 Platinum Guest Experience Award
2019 Hospitality Leadership Award

Projects

A projects section can help you demonstrate that you know how to apply your skills to accomplish specific measurable results. For a hotel manager, this can mean anything from training new staff to rolling out new customer service procedures.

How to list projects on your resume:

Pioneered a staff mentorship program, preparing over 15 junior staff members for leadership roles and training customer-facing staff in communication and conflict resolution.
Oversaw the launch of Worthington Hotel Group’s “Green Hospitality” initiative, replacing hotel fixtures with eco-friendly alternatives and placing compost and recycling bins in guest rooms and common areas.

Hobbies and interests

Featuring personal projects or hobbies, especially those tied to hospitality, leadership or innovation, offers a more well-rounded view of who you are as a professional and as a person. Just be sure to stick to hobbies that are relevant and appropriate to the role.

How to feature hobbies and interests on your resume:

Organized and led team-building workshops for local hospitality professionals, fostering collaboration and leadership skills.
Volunteered at a community shelter, managing guest accommodations and ensuring a positive stay experience for all residents.

Community engagement and collaboration

Highlighting your involvement in community projects, especially those related to hospitality or leadership, showcases your dedication to fostering excellence beyond your professional role and draws attention to your personal values.

How to showcase community engagement on your hotel manager resume:

Collaborated with local schools to develop a hotel management internship program, providing students with valuable industry insights and hands-on experience.
Participated in community hospitality events, such as local food festivals and charity fundraisers, promoting hospitality excellence and supporting community initiatives.

Add a cover letter

Create your cover letter

A cover letter is an important opportunity to add context to your resume and express your enthusiasm for the role. Use your cover letter to explain why the role excites you and why the information on your resume makes you the perfect fit.

For expert guidance on writing a persuasive cover letter, explore our comprehensive guide on how to write a cover letter and draw inspiration from our extensive library of cover letter examples.

To build a cover letter that matches your resume and conveys your personal brand, consider using a professionally designed cover letter template from our Cover Letter Builder.

Key takeaways for your hotel manager resume

Personalize your resume for each opportunity

Tailor your resume to align with the specific requirements of each hotel manager role, emphasizing your skills in hotel operations, guest service excellence and team leadership.
Highlight your hotel management experience

Showcase your hands-on involvement in hotel management, from overseeing daily operations to enhancing guest experiences, demonstrating your ability to excel in dynamic and guest-focused hotel environments.
Emphasize your dedication to continuous learning

Highlight any advanced courses, certifications or workshops you’ve undertaken in the realm of hotel management, underscoring your commitment to staying updated with the latest industry trends and best practices.
Express your passion for hotel management

While your resume provides an overview of your skills, a well-crafted cover letter can convey your genuine passion for providing exceptional guest experiences and your dedication to the hospitality industry. It adds a personal touch.
Highlight measurable achievements

If you’ve contributed to increased guest satisfaction, improved operational efficiency or achieved financial targets, emphasize these accomplishments with specific metrics and results.
Showcase collaboration and team leadership

In the realm of hotel management, teamwork and collaboration are crucial. Highlight instances where you’ve effectively led hotel staff and worked with multidisciplinary teams to deliver outstanding guest experiences.

Frequently asked questions from job seekers

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Hailey Brophy is an experienced writer with a diverse career in digital publication. She is passionate about using her unique skills and experiences to help job seekers find the information that they need to succeed.